Again @ScotRail, this is the scene having just got on at Larbert. Still one more stop to go at Lenzie. Sorry but waiting until May to review this is not acceptable, this journey is not only uncomfortable but unsafe. What can we do to persuade you to look into this sooner? pic.twitter.com/8wj94NtcE1

— James Dean (@djamesdean) January 15, 2019