jock001 Posted October 17, 2014 Share Posted October 17, 2014 I've recently come up against microsoft refusing to validate my new install of windows despite it being on the exact same hardware it was previously validated on. Microsoft are trying to claim it isn't a legit copy and are trying to charge £107 for a replacement. Apparently not a single line to their legal department is actually connected and their customer service doesn't actually exist. Has anyone ever been able to contact microsoft and recieved any customer service whatsoever from them? If so, how? Did you turn up in their princess st offices in person? Thats the only way I can think of motivating them to actually meet their legal obligations. Link to comment Share on other sites More sharing options...
Davi3j Posted October 23, 2014 Share Posted October 23, 2014 I've recently come up against microsoft refusing to validate my new install of windows despite it being on the exact same hardware it was previously validated on. Microsoft are trying to claim it isn't a legit copy and are trying to charge £107 for a replacement. Apparently not a single line to their legal department is actually connected and their customer service doesn't actually exist. Has anyone ever been able to contact microsoft and recieved any customer service whatsoever from them? If so, how? Did you turn up in their princess st offices in person? Thats the only way I can think of motivating them to actually meet their legal obligations. What version of windows? are you installing from a CD, pendrive or was it pre-installed on the computer? Link to comment Share on other sites More sharing options...
jock001 Posted October 23, 2014 Author Share Posted October 23, 2014 win 7 professional 64 bit, from CD, OEM copy bought when I upgraded processor and MB. Link to comment Share on other sites More sharing options...
Tamdunk Posted November 4, 2014 Share Posted November 4, 2014 I've always been dependent on the validation code that's on the actual computer, have you lost the code? Link to comment Share on other sites More sharing options...
Tamdunk Posted November 4, 2014 Share Posted November 4, 2014 I've always been dependent on the validation code that's on the actual computer, have you lost the code? Link to comment Share on other sites More sharing options...
jock001 Posted November 5, 2014 Author Share Posted November 5, 2014 Nope, microsoft say it's invalid. It's an OEM copy, original equipment manufacturer. It's cheaper to buy for a new system so if you are making your own you get the OEM copy. Link to comment Share on other sites More sharing options...
BFTD Posted December 2, 2014 Share Posted December 2, 2014 I've recently come up against microsoft refusing to validate my new install of windows despite it being on the exact same hardware it was previously validated on. Microsoft are trying to claim it isn't a legit copy and are trying to charge £107 for a replacement. Apparently not a single line to their legal department is actually connected and their customer service doesn't actually exist. Has anyone ever been able to contact microsoft and recieved any customer service whatsoever from them? If so, how? Did you turn up in their princess st offices in person? Thats the only way I can think of motivating them to actually meet their legal obligations. Did you get this sorted? I'm a bit stunned by that; they always used to be pretty good about re-validating even if you'd made some hardware changes, so long as you told them that your old motherboard had died (for example). Maybe they've started cracking down, which is a bit strange considering that the EU wasn't happy with their licencing agreements. Any idea why you've failed validation, if the hardware is the same? Is it definitely a legit copy? I know there are plenty of places selling dodgy OEM keys... Link to comment Share on other sites More sharing options...
jock001 Posted December 4, 2014 Author Share Posted December 4, 2014 Has now been confirmed as a dodgy copy, despite being bought on play.com. They just didn't bother telling me it was dodgy for 2 years. Nor did play.com, despite them knowing for a while too. So there you have it ladies and gentlemen: If you host a website which offers payment, escrow and advertising services to fraudsters, you can make a fortune out of it and it isn't illegal. Despite play.com making money from a fraudulent transaction and providing all the facilities for a fruadster to operate, the police say this is perfectly legal. Link to comment Share on other sites More sharing options...
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