UPDATE*
After threatening Arnold Clark to take it further asking Volkswagen to file it to a case manager all of a sudden someone forgot to inform the retailer that I had bought an extended auto care warranty that funnily enough covers full cost of the gear box. Don’t believe that for a second as I’m sure if I did it would’ve flagged up a lot earlier but I’m not complaining. Just goes to show if you stick to your guns they will crumble under the pressure never just accept anything especially from they cowboys Arnold Clark. Started off at £1,500 then 30% off due to an up to date service and now fully covered for an “extended auto care warranty”.
a victory for the small guys.