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I suspect the real reason that call centres wouldn't get staff to work from home, however, isn't because it is physically impossible, but because a large percentage of call centre workers are utter dregs who would take the utter pish out the system as much as they could without someone breathing down their necks.

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3 minutes ago, Gaz said:

Many years ago I worked for Prudential and took part in an 'emergency' training day to simulate what we would do if our call centre at Craigforth was compromised.

We were shuttled by bus to a remote office somewhere near East Kilbride and upon entering the office we were set up at wee booths to simulate what it would be like working from home. We had to dial in to VPNs and when we did we had exactly the same facilities we had at Craigforth - we could transfer calls to managers, we could access all systems as if we were in the office, we could write up calls, we could control our idle codes, calls could be recorded and listened back. It was literally just like being in the call centre, except we were in wee offices to simulate an individual room and didn't have the facility to chat up the new starts.

This was in 2004. Madness to think that this couldn't be done sixteen years later.

We have this capability and in fact many of our staff are currently working from home, however we just don't have access to enough mobile equipment or licences to kit out the entire workforce.

I suppose the argument would be that our "resilience" has failed due to the fact we HAVEN'T been able to source said equipment but again I'd imagine it's a logistical nightmare, especially with the constantly changing narrative from our Government.

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Just now, WATTOO said:

In a situation like this, the Government should be commandeering the testing kits / equipment from the private sector and using it where there are priority cases.

If they can use "compulsory purchase" for HS2, then I'm damn sure they should be doing this in a National Emergency.

Ah, but you got to remember torries always love having a back up plan they can use for themselves when the initiations they run prove not not be up to scratch.

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I think anyone laughing that Bojo has the virus really needs to have a good look at themselves.


Well I’ve been laughing non stop about it this morning, so following your advice I went and had a look at myself in the mirror and I really enjoyed it! Thanks for that!
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51 minutes ago, Thereisalight.. said:

Is the furlough scheme the one being paid in April? I wonder if they class Laura (the owner) as being self employed? If so she won’t get paid until June. Knowing the type of woman she is, she’ll be paying the two when employs out of her own pocket until they get the money from the Government  

Yes April for Furlough and June for Self employed scheme. I'd imagine the owner would be self employed and in the meantime she can apply for universal credit. It takes 5 weeks for the first payment after applying but she can ask for an advance and she'd then receive the first payment within a few days. The advance is then taken off the future payments so she'd need to bear that in mind. 

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3 minutes ago, throbber said:

 


Will somebody please tell this odious coffin dodger he is a c**t for me?

 

 

I would be very happy to do that, but I think he's got me on Ignore, too.

 

 

Edited by ICTJohnboy
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