BFTD Posted May 16 Share Posted May 16 My laptop started randomly crashing on me earlier in the year (the one I mentioned above!) - I was too busy to deal with it at the time, but it seemed like a memory issue, so I got some replacement RAM and figured I'd swap it out before the warranty expired so I'd have time to send it back if that didn't fix the problem. Then I forgot about it. Just remembered and the replacement memory didn't solve the issue, so now I've got a knackered laptop that's out of warranty. Occurred to me that it might be an issue with the cooler as it seemed a bit loose, so I took a look at it and whoever built it dumped a huge dollop of thermal paste on the CPU and the other components around it. I've cleared all that shit up and applied a more sensible amount, so now it's fingers crossed that was something to do with the issue, as I really don't have a clue what else it would be and I'll need to use it again soon Just in case, anyone got any suggestions? Laptops are fucking awful to diagnose when they develop intermittent faults. It wasn't expensive, but it's a nice wee machine. 0 Quote Link to comment Share on other sites More sharing options...
itzdrk Posted May 16 Share Posted May 16 3 minutes ago, BFTD said: My laptop started randomly crashing on me earlier in the year (the one I mentioned above!) - I was too busy to deal with it at the time, but it seemed like a memory issue, so I got some replacement RAM and figured I'd swap it out before the warranty expired so I'd have time to send it back if that didn't fix the problem. Then I forgot about it. Just remembered and the replacement memory didn't solve the issue, so now I've got a knackered laptop that's out of warranty. Occurred to me that it might be an issue with the cooler as it seemed a bit loose, so I took a look at it and whoever built it dumped a huge dollop of thermal paste on the CPU and the other components around it. I've cleared all that shit up and applied a more sensible amount, so now it's fingers crossed that was something to do with the issue, as I really don't have a clue what else it would be and I'll need to use it again soon Just in case, anyone got any suggestions? Laptops are fucking awful to diagnose when they develop intermittent faults. It wasn't expensive, but it's a nice wee machine. Yeah, mine refused to connect to anything recently, Bluetooth WiFi etc and I was at it for hours until I stumbled across a fix. 1 Quote Link to comment Share on other sites More sharing options...
BFTD Posted May 16 Share Posted May 16 Balls, it's still crashing. From what I remember, Windows was recording a different type of error virtually every time it crashed a few months back, so I'll have to leave it running and see what the logs say. The annoying thing is that it's completely random when it crashes - doesn't matter if I'm using it or if it's idling, and it could happen during boot or after I've been using it without problems all day. It almost certainly won't be worth sending away for repair as it only cost £400. Kicking myself for forgetting to test it. 0 Quote Link to comment Share on other sites More sharing options...
itzdrk Posted May 16 Share Posted May 16 2 minutes ago, BFTD said: Balls, it's still crashing. From what I remember, Windows was recording a different type of error virtually every time it crashed a few months back, so I'll have to leave it running and see what the logs say. The annoying thing is that it's completely random when it crashes - doesn't matter if I'm using it or if it's idling, and it could happen during boot or after I've been using it without problems all day. It almost certainly won't be worth sending away for repair as it only cost £400. Kicking myself for forgetting to test it. What kind is it? 0 Quote Link to comment Share on other sites More sharing options...
BFTD Posted May 16 Share Posted May 16 1 minute ago, itzdrk said: What kind is it? HP 17-cp0021na. Nice wee cheapo machine, and it looks like I got a pretty good deal on it at the time, as a replacement would cost more 0 Quote Link to comment Share on other sites More sharing options...
itzdrk Posted May 16 Share Posted May 16 1 hour ago, BFTD said: HP 17-cp0021na. Nice wee cheapo machine, and it looks like I got a pretty good deal on it at the time, as a replacement would cost more Some really weird stuff happening to those laptops. You reset the bios? 0 Quote Link to comment Share on other sites More sharing options...
BFTD Posted May 16 Share Posted May 16 3 hours ago, itzdrk said: Some really weird stuff happening to those laptops. You reset the bios? Shame, as I was quite happy with it. Nice screen too. I reset the BIOS, and I just noticed that there's been a new revision since I last used it, so that's installed and I'm just waiting to see if that makes any difference. I've got a horrible feeling it's a hardware issue though, as I never had a problem with it until I had it playing YouTube videos in the background one day and it suddenly locked up - everything froze. After that, intermittent crashes. If it keeps happening, maybe I'll try booting from a USB stick and see if I get the same issue. 0 Quote Link to comment Share on other sites More sharing options...
Forest_Fifer Posted May 19 Share Posted May 19 Anyone seen odd issues with the YouTube Android tablet app recently? For the last couple of days, I can play a video but the right hand pane of the screen where you'd normally see other videos, comments, live stream chat is completely blank. Using the same account to access YouTube on Chrome on the same tablet is fine. Using a different Google account on my Android phone app is also fine. Tried force stopping, clearing cache and data, no joy. 0 Quote Link to comment Share on other sites More sharing options...
Soapy FFC Posted May 20 Share Posted May 20 My Acer laptop has random crashes, sometimes once or twice a day, sometimes nothing for weeks. It seems to be mainly when I'm playing an online game in a web browser. I'm thinking it might be a graphics driver problem but updating drivers haven't helped in the long run. I'm thinking I need to wipe it and reload windows from scratch without using any Acer supplied software to see it that helps, but as yet I've not got round to doing it. 1 Quote Link to comment Share on other sites More sharing options...
palmy_cammy Posted May 30 Share Posted May 30 If either of your laptops are bluescreening when they “crash” you can run BlueScreenView then fire the error codes into Google to find possible causes. Always worth doing general housekeeping such as installing Windows and driver updates and running a System File Checker (SFC) scan. https://www.nirsoft.net/utils/blue_screen_view.html https://www.howtogeek.com/222532/how-to-repair-corrupted-windows-system-files-with-the-sfc-and-dism-commands/ 1 Quote Link to comment Share on other sites More sharing options...
BFTD Posted May 30 Share Posted May 30 Update: not had time to do much else in the past few weeks, but I've used the laptop a couple of times for a few hours. First time it bluescreened once, second time I used it for three or four hours without issue, including a bit of gaming. Something that occurred to me is that I don't think it's bluescreened when on battery power. Probably means nothing, but I'll bear that in mind when I get round to testing it properly. Got a wee list of things to try now. 0 Quote Link to comment Share on other sites More sharing options...
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