Errm, i believe i used the correct term there LM, they are, after all, "ethnic minorities" if i had used the "p" word then that would have been classed as racism.
My nag for today - the weather. I've been working outside most of the day, and got soaked a few times. Then the sun decides to come out at 5 o' clock , when i finish
Phone the supplier and put them in contact with the customer, or even threaten to stop using the supplier unless they reimburse you or the customer in some shape or form. I had a few problems with suppliers in one of my last jobs, blackmailing sometimes works with them.