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Petty Things That Get On Your Nerves...


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2 hours ago, Sergeant Wilson said:

Zoom or Teams calls are worse when the participants wave at the end like the worst episode of Celebrity Squares ever.

I get everyone to give each other a round of applause. Fucking hilarious watching the arseholes actually doing it.

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23 minutes ago, 19QOS19 said:
42 minutes ago, johnnydun said:
"...and why is it you need an appointment today?"
f**k all to do with you ya nosey c**t.
 

Isn't that part of their job? Basically the first line of defence against turning away time-wasters?

Are they qualified to turn away 'time wasters'?

Does the appointment duration differ dependant on the reason? 

Is the doctor's first question when you get in thier room, along the lines of 'What's the reason for your appointment today?'

The receptionists are nosey c***s.

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1 minute ago, johnnydun said:

Are they qualified to turn away 'time wasters'?

Does the appointment duration differ dependant on the reason? 

Is the doctor's first question when you get in thier room, along the lines of 'What's the reason for your appointment today?'

The receptionists are nosey c***s.

Mine usually asks me "What's wrong with you?"

I feel like saying "If I knew that I'd be sitting in your seat".

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2 minutes ago, Jacksgranda said:

Mine usually asks me "What's wrong with you?"

I feel like saying "If I knew that I'd be sitting in your seat".

But surely the Doc wouldn't have to ask that at all if the Receptionist had passed on the info given to them on the phone?

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2 minutes ago, MixuFruit said:

What clinical expertise do they have to do this?

It's pretty much the same as any other receptionist job I'd have thought, make your best guess by passing it to someone who knows more than you anyway, and if it's the wrong choice they'll know who to pass it on to. 

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Betting adverts showing groups of guys watching the horse racing together with big smiles on their faces. Anytime I've been in the company of anyone watching the racing they've been screaming furiously at the screen and more often than not, left raging. 

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26 minutes ago, Tynierose said:

Part of the receptionists role is to signpost patients appropriately due to the lack of gp capacity.

Depending on the complaint who is the most appropriate person to deal with patients.  Is it GP or ANP, is it Physio, is it practice nurse, is it a mental health professional, is it in house pharmacy or is it something that can be seen at a pharmacist.

Is it an urgent on the day appointment required, is it a chronic issue that is worsening, is it something that's been there for months but someone wants it seen now etc etc.    

Its there job it signpost and pass the request to the most appropriate practitioner.

Some are decent, some are c***s just like every other job, but they are instructed to ask what's wrong.

In the vast majority of practices they stick you on a triage list to be phoned back by a GP or an ANP.

The fundamental issue though, lack of GP's.

That's me been given my dose of 'Shut the f**k up.'

Thanks Doc.

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2 minutes ago, Dee Man said:

Betting adverts showing groups of guys watching the horse racing together with big smiles on their faces. Anytime I've been in the company of anyone watching the racing they've been screaming furiously at the screen and more often than not, left raging. 

I suspect that showing a fat man with a combover wearing a stained tracksuit and crying alone in a dingy bookies might not create the aspirational brand image they're looking for. 

See also: glamorous bond girls in "online casinos" 

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4 minutes ago, coprolite said:

I suspect that showing a fat man with a combover wearing a stained tracksuit and crying alone in a dingy bookies might not create the aspirational brand image they're looking for. 

See also: glamorous bond girls in "online casinos" 

When The Fun Stops, Stop!

bettingshopPICT0159.jpg

 

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I haven't had many problems with the GP but I have proudly outwitted the receptionist on one occassion when she seemed to be heading towards being a bit snippy. I informed her that the problem was "downstairs" and that further detail is available if that is her preference


In fairness, I did have a fairly worrying issue within my ballbag which turned out to be nothing, but all the same, get that shit checked gentlemen.

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1 hour ago, Tynierose said:

They are given basic training on red flags, i.e that stupid c**t with crushing chest pain that's just had another burger should phone an ambulance.

By asking what the complaint is they put it in our slot notes so we can see what's wrong and allows us to prioritise.  For example if I'm just given a list of 40 I will ring them in order.  However if I can see that number 22 on the list has sob, crushing headaches, worsening low moods, is a child etc then I will phone them before I phone Jean who is number 3 on my list with a mole that she has had for 8 months.  

They do as I said put calls onto a triage list where you are phoned back by a GP/ANP etc.

Tell her to phone the vet.

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1 hour ago, Tynierose said:

Part of the receptionists role is to signpost patients appropriately due to the lack of gp capacity.

Depending on the complaint who is the most appropriate person to deal with patients.  Is it GP or ANP, is it Physio, is it practice nurse, is it a mental health professional, is it in house pharmacy or is it something that can be seen at a pharmacist.

Is it an urgent on the day appointment required, is it a chronic issue that is worsening, is it something that's been there for months but someone wants it seen now etc etc.    

Its there job it signpost and pass the request to the most appropriate practitioner.

Some are decent, some are c***s just like every other job, but they are instructed to ask what's wrong.

In the vast majority of practices they stick you on a triage list to be phoned back by a GP or an ANP.

The fundamental issue though, lack of GP's.

That's all explained on the recorded message we get whenever we phone the surgery.

I sometimes wonder how many folk actually take it onboard all the same.

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