Guest The Phoenix Posted October 25, 2006 Share Posted October 25, 2006 And another thing about telesales staff - How come they always seem to be called Robert or Christine and yet you have trouble understanding a word they say because it's quite obvious from their accent that they are phoning from Bombay? Before anyone starts this isn't in any way a racist taunt - all I'm asking is that they use their birth name. I don't mind who I speak to or where they are from, just be honest(*) with me. (*) - Apologies for contradiction in terms - honest / telesales 0 Quote Link to comment Share on other sites More sharing options...
Guest The Phoenix Posted October 25, 2006 Share Posted October 25, 2006 They're told to use "British" names. Apparently people are more likely to be forthcoming with steve than Sadiq. Doesn't work for me, I'd rather speak to Sadiq and not understand him than speak to Steve and wonder why he was called Steve 0 Quote Link to comment Share on other sites More sharing options...
Homer Thompson Posted October 25, 2006 Share Posted October 25, 2006 They're told to use "British" names. Apparently people are more likely to be forthcoming with steve than Sadiq. Some of the companies who've outsourced their call centres to India have spent a lot of time and effort patronising their staff to be more British. Everything from voice coaching (with regional accents!) to shipping over newspapers and episodes of Corrie and football matches. And yet, its still blatantly obvious where they are 0 Quote Link to comment Share on other sites More sharing options...
Reina Posted October 25, 2006 Share Posted October 25, 2006 There was a guy phoned me once called Angus. I asked him if that was his real name, and he said no. 0 Quote Link to comment Share on other sites More sharing options...
Colin M Posted October 25, 2006 Share Posted October 25, 2006 There was a guy phoned me once called Angus. I asked him if that was his real name, and he said no. We have offices in China, and all the staff there take British names, there is one Angus. I also love the chat with my colleagues Legend and Jazzy 0 Quote Link to comment Share on other sites More sharing options...
Homer Thompson Posted October 25, 2006 Share Posted October 25, 2006 There was a guy phoned me once called Angus. I asked him if that was his real name, and he said no. What was his surname .... Meecoatup? 0 Quote Link to comment Share on other sites More sharing options...
Homer Thompson Posted October 25, 2006 Share Posted October 25, 2006 (edited) We have offices in China, and all the staff there take British names, there is one Angus. I also love the chat with my colleagues Legend and Jazzy Pleeease tell me his surname is Jeff and he has a friend called the Fresh Prince? Edited October 25, 2006 by andycqos 0 Quote Link to comment Share on other sites More sharing options...
Reina Posted October 25, 2006 Share Posted October 25, 2006 Pleeease tell me his surname is Jeff and he has a friend call the Fresh Prince? :lol: 0 Quote Link to comment Share on other sites More sharing options...
ICTChris Posted October 25, 2006 Share Posted October 25, 2006 They're told to use "British" names. Apparently people are more likely to be forthcoming with steve than Sadiq. I phoned for some train times and got someone who sounded like a spit of Apu from the simpson's who introduced himself as 'Paddy' 0 Quote Link to comment Share on other sites More sharing options...
Peterhead Dave Posted October 25, 2006 Share Posted October 25, 2006 Did he tell you to come again? 0 Quote Link to comment Share on other sites More sharing options...
Swampy Posted October 25, 2006 Share Posted October 25, 2006 We have offices in China, and all the staff there take British names, there is one Angus. I also love the chat with my colleagues Legend and Jazzy We have a guy named "Wonder" who hails from the Orient. 0 Quote Link to comment Share on other sites More sharing options...
Raith Against The Machine Posted October 25, 2006 Share Posted October 25, 2006 Did he tell you to come again? Ha! Dave said "come" 0 Quote Link to comment Share on other sites More sharing options...
Homer Thompson Posted October 25, 2006 Share Posted October 25, 2006 We have a guy named "Wonder" who hails from the Orient. Are you sure its not a woman? 0 Quote Link to comment Share on other sites More sharing options...
Reina Posted October 25, 2006 Share Posted October 25, 2006 Ha! Dave said "come" 0 Quote Link to comment Share on other sites More sharing options...
Swampy Posted October 25, 2006 Share Posted October 25, 2006 Are you sure its not a woman? I've never actually talked to Wonder, just seen him/her referenced (I believe the kids call it "name-checked") in an email. I hope never to find out. 0 Quote Link to comment Share on other sites More sharing options...
Peterhead Dave Posted October 25, 2006 Share Posted October 25, 2006 Ha! Dave said "come" Men 0 Quote Link to comment Share on other sites More sharing options...
Reina Posted October 25, 2006 Share Posted October 25, 2006 Men You missed out the exclamation mark. 0 Quote Link to comment Share on other sites More sharing options...
Peterhead Dave Posted October 25, 2006 Share Posted October 25, 2006 You missed out the exclamation mark. Sorry, Miss. 0 Quote Link to comment Share on other sites More sharing options...
Colin M Posted October 25, 2006 Share Posted October 25, 2006 Pleeease tell me his surname is Jeff and he has a friend called the Fresh Prince? It's nearly as good as that - his full name is Jazzy Tang. I hope never to meet him, as it could only be disappointing 0 Quote Link to comment Share on other sites More sharing options...
Homer Thompson Posted October 25, 2006 Share Posted October 25, 2006 It's nearly as good as that - his full name is Jazzy Tang. I hope never to meet him, as it could only be disappointing Isnt that some sort of soft drink Probably some short, 40odd year old, balding guy with sticky out ears and tiny round glasses 0 Quote Link to comment Share on other sites More sharing options...
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